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CORSTAR Privacy Policy Your privacy is very important to us, and we want you to use CORSTAR with complete confidence. We have created this Privacy Policy to demonstrate our firm commitment to your privacy and the security of any information you provide to us. We invite you to read this Privacy Policy carefully and to contact us if you have any questions or comments.
Introduction CORSTAR may collect information in different ways from subscribers and visitors who access the various parts of our Services and Websites. The information we gather is used primarily for billing purposes and to fill customer’s orders. If we have trouble processing an order, we may use the information to contact you. We may also use this information in an attempt to customize your experience. CORSTAR is the sole owner of the information we collect. Generally, we do not share this information with third parties. We may disclose personal information we’ve collected if we believe that such disclosure is required by law or in other circumstances as described below. However, no personally identifiable information will ever be given to a third party advertiser or sponsor unless you expressly grant your permission.
Information That We Gather Subscribers may be asked to provide specific personal information when they sign up for our Services including name, address, telephone number, email address, company name and job title. We may also ask you for billing information (such as a credit card number). We may automatically collect IP addresses and Website usage information when users visit our Website or use our Service. Our server logs record the amount of time and other usage behavior of an IP address that downloads our client software. Please be advised that we may make content or services from other Websites available to you from links located on the CORSTAR service. These other Websites are not subject to this Privacy Policy. We recommend that you review the privacy policy at each such Website to determine how that site protects your privacy. How We Use Information Collected The information we collect helps us to evaluate how our visitors and subscribers use our service and navigate our Websites on an aggregate basis, including the number and frequency of visitors and subscribers, and the length of their visits.
We may use information in the following specific ways:
CORSTAR may generate non-identifying and aggregate profiles from personal information that subscribers provide during registration (for example, we might want to tell a certain cable network the total number of people who subscribe to our service, or more specifically, the number of IT Managers who subscribe to our service). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the Services. We may also use third-party service providers to fulfill your purchase requests or facilitate some aspects of our service (such as billing and payment collection). These service providers may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf.
Online Advertisements CORSTAR may display advertisements that are incorporated into the TV broadcasts we transmit, as well as on the “skin” of the video player and remote control user interfaces. We share aggregated and non-identifying information about our subscribers collected through the registration process with these advertisers and the cable TV networks airing the advertisements. Additionally, in some instances, we use this aggregated and non-identifying information to deliver tailored advertisements. For instance, an advertiser tells us the audience they want to reach (for example, males between 25 and 55 years of age) and provides us an advertisement tailored to the audience. Based upon the aggregated and non-identifying information we have collected, we may then display the advertisement to the intended audience. CORSTAR does not share personal information about its subscribers with these advertisers.
"Cookies" and How CORSTAR Uses Them A “cookie” is a small data file that can be placed on your hard drive when you visit certain Websites. CORSTAR may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. These cookies do not enable third parties to access any of your customer information. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.
Profile We store information that we collect through cookies and/or log files to create a profile of our users, but that information is stored anonymously. Collected information is not tied to the users personally identifiable information. This profile is used to provide general, non-user specific and aggregated information about the usage of our Services and our Web site. This information may be shared with our business partners, but it is only shared in aggregate form.
Responses to Email Inquiries When subscribers or other individuals send email inquiries to CORSTAR, the return email address is used to answer the email inquiry we receive. CORSTAR may save email addresses and initiate subsequent communications to these individuals for marketing and sales purposes. However, CORSTAR does not share return email addresses with any third party.
Voluntary Customer Surveys We may periodically conduct both business and individual customer surveys. We encourage our customers to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your personal information and responses will remain strictly confidential. Participation in our customer surveys is voluntary.
We take the information we receive from individuals responding to our Customer Surveys and combine (or aggregate) it with the responses of other CORSTAR customers to create broader, generic responses to the survey questions (such as gender, age, residence, hobbies, education, employment, industry sector, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new services and products. This aggregated, non-personally identifying information may be shared with third parties.
Customer Service It is our desire to communicate with users on a regular basis to provide requested services and in regards to issues relating to their account. We might reply via email or phone, in accordance with the users’ wishes.
Tell-A-Friend If a user elects to use a referral program for informing a friend about our site, we may ask them for the friend’s name, email address, phone number, or other personal information. CORSTAR may send the friend an email or place a phone call inviting them to visit the site, and may store this information in order to track the success of our referral program. The friend may contact CORSTAR to request the removal of this information from our database.
Special Cases It is CORSTAR’s policy not to use or share the personal information about subscribers in ways unrelated to the ones described above. However, CORSTAR may disclose personal information about subscribers, or information regarding their use of our Services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, such as the Electronic Communications Privacy Act, regulations, or governmental or legal requests for such information; to disclose information that is necessary to identify, contact, or bring legal action against someone who may be violating our Subscriber Agreement or Terms of Use or other policies (for example, when necessary to protect our intellectual property rights); to operate the Service properly; or to protect CORSTAR and our subscribers.
CORSTAR 's Commitment to Data Security Services and Websites we manage have security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
Revisions to This Policy CORSTAR reserves the right to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner.
Where to Direct Questions About CORSTAR's Privacy Policy If you have any questions about this Privacy Policy or the practices described herein, you may contact: aboutus.html/#obm Customer Service:
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